Shipping policy

Ardelure Shipping Policy

Last Updated: March 11, 2026

This Shipping Policy outlines how Ardelure processes and delivers your orders. By placing an order, you agree to the terms below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Processing times may be extended during holidays, promotional events, or unexpected delays.

  • You will receive a confirmation email once your order is shipped, including tracking information when available.

2. Shipping Methods & Costs

Ardelure offers a variety of shipping options depending on your location and order size:

Shipping Option Estimated Delivery Time Cost
Standard (US) 3–7 business days Calculated at checkout
Expedited (US) 2–4 business days Calculated at checkout
Standard (Canada) 7–14 business days Calculated at checkout
International 10–21 business days Calculated at checkout

Free shipping promotions may be offered periodically; details will be displayed during checkout.

3. Shipping Restrictions

  • Orders can only be shipped to countries where Ardelure operates.

  • P.O. Boxes may be accepted for standard shipping but not for expedited or international shipments.

  • Ardelure is not responsible for shipments to incorrect or incomplete addresses provided by the customer.

4. Tracking Orders

  • Once your order ships, you will receive an email with a tracking number.

  • Tracking updates are provided by the carrier; Ardelure is not responsible for delays beyond our control.

5. Delays & Lost Packages

Ardelure is not responsible for shipping delays caused by:

  • Carrier issues (USPS, UPS, FedEx, DHL, etc.)

  • Customs processing for international orders

  • Weather, natural disasters, or global events

  • Incorrect shipping information

If your package is lost or significantly delayed, please contact our support team at support@ardelure.com for assistance.

6. International Shipping

  • International orders may be subject to import duties, taxes, and customs fees.

  • Customers are responsible for all customs charges.

  • Delivery times for international shipments are estimates and not guaranteed.

7. Order Changes & Cancellations

  • Orders can only be modified or canceled before they are shipped.

  • Contact Ardelure support immediately if you need to make changes.

  • Once an order has shipped, it cannot be canceled, and standard return/exchange policies apply.

8. Returns & Exchanges

  • Please refer to the Ardelure Returns & Exchanges Policy for details on how to return or exchange products.

  • Refunds will be processed according to the original payment method once the returned item is received and inspected.

9. Contact Information

For shipping questions, assistance, or concerns, please contact:

Email: support@ardelure.com
Brand: Ardelure

By placing an order with Ardelure, you acknowledge and agree to the terms of this Shipping Policy.